Cancellation Policy

Last updating on: April/14/2026

Booking Policy

Booking & Payments

  • A deposit is required to secure your appointment and is non-refundable
  • Missed appointments will result in forfeiture of the deposit
  • Cancellations require a new deposit to rebook
  • Rescheduling is allowed only if done 24+ hours prior to your appointment
  • Rescheduling within 24 hours will result in forfeiture of the deposit
  • All rebooked appointments are subject to current pricing

Health & Safety

  • Your age should be 18 or above, and valid ID proof is required.
  • If you have any pre-existing medical conditions, please contact us before booking.
  • Pregnant or breastfeeding clients are not allowed. Please ensure you are at least 6 weeks postpartum before booking.
  • If you have taken any vaccine, there should be a minimum gap of 14 days before your brows appointment.
  • If you have undergone any invasive treatments, you must wait at least 6 weeks and provide clearance from your GP before booking.
  • If you have had semi-permanent brows done by another artist, please contact us before booking. Your appointment may be canceled if not informed.

Procedure & Results

  • A non-refundable fee is required to book your appointment.
  • If you have done threading, tinting, waxing, or any hair removal method on your brows, please wait at least 1 week before your procedure.
  • Avoid direct sun exposure for at least 2 weeks after your brows procedure.
  • Results may vary for each individual. Payments are non-refundable if you are not satisfied with the results. Additional sessions may be required for best results.
  • You should be mentally prepared for the healing process. Brows may appear uneven or darker during healing but will settle into a more defined and natural look.
  • All clients who wish to have their brows tattooed again must send a clear photo of their brows (in good lighting, without makeup) before booking. Failure to do so will result in loss of deposit and cancellation of the appointment.
  • Most clients with previous brow tattoos may be advised to undergo laser removal before proceeding.

Covid Policy

  • Make a difference of a minimum of 2 weeks between Covid vaccination and brow procedure. After Covid vaccine immune system may be changed and this can affect brows results.
  • Please come to the salon on time. You have to wait in the salon for your turn until reduce the number of people. We have to cancel your appointment if you will late more than 15 minutes and additional fees will require for a new slot.
  • If you have been around the covid positive person in the last 14 days, Inform us as soon as possible. If your covid test will positive your new slot will be booked with the existing fee.
  • If you went outside the USA and you need to self-isolate, notice us 48 hours before your appointment. We will book a new slot for you.
  • All clients have to come alone in the salon, No extra person or child is allowed according to covid policy.
  • You have to come to the salon at your appointment time. You can’t come with your friend/relative at the appointment time.
  • If you will have covid symptoms, your appointment will be canceled.
  • Before entering the treatment room, make sure you washed or sanitize your hands.
  • You must have to wear a face mask. If not wear you will get this from the salon.
  • If you are not comfortable with a face mask, covid negative test report of the last 24 hours will be needed.
  • In any emergency case or event, your appointment will be booked to a new slot with your booking fee.

At your appointment

  • Before starting your treatment you will need to read our terms and conditions.
  • Before starting to work, we will measure and take shape. If you will happy with that we will start work.
  • The expert makes effort for the best result. The result can vary differently according to people’s faces and skin.
  • We will give you instructions for precise aftercare, you will need to follow them.
  • You will be given an ointment and precise aftercare instructions to follow.
  • 2 weeks of top-up can be scheduled on appointment date or can book at later date.